At BogoTHAI, we are committed to protecting the privacy and confidentiality of our customers. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide when using our online services and at our physical locations in the city of Bogotá. By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection:

Personal Information: We collect personal information directly from you when you book our services, register on our website, communicate with us, or participate in promotions. This information may include your name, email address, phone number, mailing address, date of birth, and payment details.

Service Information: We also collect information about the services you request and massage preferences to provide you with a personalized and satisfactory experience.

Automatic Information: By using our website, we may automatically collect information such as your IP address, browser type, pages visited, and visit times using technologies like cookies and server logs.

2. Use of Information:

Booking Processing: We use the collected information to process your massage bookings and ensure the availability of our professional masseurs at BogoTHAI locations. Customer Communication: We use your contact information to send you booking confirmations, appointment reminders, service-related communications, and to respond to your inquiries. User Experience Personalization: We use the information to personalize your experience on our website, offer additional options to enhance your massage experience, and facilitate future bookings.

Marketing and Promotions: With your consent, we may use your information to send you promotional offers, newsletters, and other marketing materials related to our services.

3. Information Disclosure:

Service Providers: We may share your personal information with external service providers who assist us in managing our business and providing our services, such as payment processors, marketing services, and data analytics.

Legal Compliance: We may disclose your personal information when necessary to comply with the law, respond to legal requests, or protect our legal rights, business interests, or the safety of our customers and employees.

4. Information Security:

Data Protection: We implement physical, technical, and administrative security measures to protect your personal information against unauthorized access, disclosure, misuse, or alteration. Data Retention: We retain your personal information for the time necessary to fulfill the purposes for which it was collected and to comply with our legal and business obligations.

5. Your Rights and Choices:

Access and Correction: You have the right to access and correct the personal information we have about you. You can do so by logging into your account on our website or by contacting us directly. Opt-out of Marketing.

Communications: You may choose not to receive marketing communications from us at any time by following the opt-out instructions provided in the messages or by contacting us.

6. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time to reflect changes in our information practices. Updated versions will be posted on our website along with the most recent revision date. By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please feel free to contact us. Thank you for trusting BogoTHAI for your Thai massage needs.